Xero payroll sync, voice booking, and group appointments

This release introduces three of the biggest features in Seglo's history — Xero payroll integration, voice-powered booking, and group appointments — along with a fuller loyalty program and inventory built right into bookings.

Xero payroll sync

Stop re-keying hours into Xero. Seglo now pushes pay runs directly to your Xero account, ready to review and post.

Hours flow straight through

Calculate your team's pay in Seglo and it lands in Xero as a pay run, exactly as it should appear.

Smart employee matching

Seglo suggests the right Xero employee for each of your team members, with one-click confirmation.

Preview before you sync

Every sync shows a preview first — what's about to land in Xero, ready for your approval.

Deep links and recovery

Jump straight from a synced pay run in Seglo into the matching record in Xero. If something fails, you'll get a clear message and a recovery path — not a dead end.

A new payroll workspace

Pay Calculator is now its own complete workspace, designed around real pay periods.

• Period boundaries that respect your pay cycle, not arbitrary calendar weeks
• Internal-only deductions for adjustments that shouldn't show on payslips
• Pay-period-ready notifications so business owners know when there's a run to review
• Built-in tutorials to guide first-time setup

Voice booking

Customers can now book by phone, talking to your AI assistant in natural language.

Natural conversations

A friendly, natural-sounding voice handles the booking, looks up real availability, and confirms — without a human picking up.

Knows your business

Your services, your team, your hours, and your booking rules are loaded before the call even connects.

After-hours voicemail

Calls outside business hours roll to voicemail with smart routing, so nothing gets missed.

Callback requests

If a customer wants to be called back, the agent captures the request and surfaces it in your dashboard.

Built-in business phone numbers

Set up dedicated phone numbers for each location with call routing, a unified call log, and the groundwork for two-way SMS conversations.

Group bookings

Book multiple guests in one appointment — the long-requested feature, finally here.

Calendar-native

Group bookings appear on your calendar with coloured numbered badges, so it's obvious how many guests are in each slot.

Smart guest management

Add named guests, edit them from the booking review, and manage the whole group together.

Group-aware availability

The booking flow finds slots that fit the whole group, with the right professional selection and helpful suggestions if no slot matches.

Group checkout

A streamlined checkout flow built around multiple guests.

Smart scheduling

A new scheduling engine finds better appointment slots — for your customer and your day.

Closes awkward gaps

Detects small 15-minute gaps in your schedule and quietly recommends slots that close them. Your day runs tighter, with no extra effort from you.

"Recommended" slots for customers

Customers see "Recommended" badges on slots that work best for everyone — them, you, and your team.

A full loyalty program

The complete loyalty engine is here, with four ways to reward customers:

• Visit milestones — bonus points for repeat visits
• Birthdays — automatic birthday rewards
• Referrals — points when an existing customer brings a new one
• Reviews — points when a customer leaves a review

Guided setup, a program health indicator, and a "buy 10, get 1 free" punch-card mode for businesses that prefer simple over points-based.

Sell products in bookings

Add physical products to any appointment — shampoo, treatments, retail items.

• Customers can add products during the booking flow
• Inventory tracking so you don't oversell
• Image galleries for products and services, with a zoom-and-pan viewer
• Up to 10 images per appointment (raised from 5)
• A new admin inventory dashboard

Plan around closures

Block out days, weeks, or specific times for holidays, training, or anything else.

• A full calendar UI for setting closures
• Conflict detection that shows existing appointments before you confirm
• Clear visual indicators on the calendar
• Better visibility into who's working when

Better permissions

A new permission system replaces the old flat roles model.

• Permission templates for common team configurations
• Custom mode to fine-tune access per role
• Clean enforcement across every action — quietly stops the wrong person doing the wrong thing
• Permissions carry through to mobile, so the app respects them too

One place for every notification

Every notification across Seglo is now configured from a single hub.

• See every event Seglo can notify on
• Per-event toggles so business owners can dial each one in independently
• Smart channel selection (push, SMS, email) based on the type of message
• Reliable delivery — no more dropped notifications
• Consolidated SMS settings with Seglo as the standard sender

Other improvements

• Mobile sign-in with Apple and Google on iOS and Android
• AI assistant settings to tune how the agent behaves
• Detailed audit logging across sensitive areas — a clear trail of who did what
• Live chat support added across marketing pages and the help center
• Master booking link — one link, all your locations
• Online Payments onboarding with a unified module status
• Smoother Stripe Connect status tracking during onboarding
• Calendar polish — improved month indicator, smoother loading, better week navigation

Get started

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Need help?

• Email: support@seglo.ai
• Live Chat: Available in your dashboard
• Help Center: Guides and tutorials

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Last updated: December 31, 2025