Smart waitlist, AI assistance, and a brand-new mobile app

This update brings Seglo's first wave of AI features, a completely reimagined mobile experience, and the tools service businesses need to turn cancellations into bookings — automatically.

AI-powered waitlist

Stop chasing customers when a cancellation opens up. Seglo's new smart waitlist matches the best customer to the slot, sends them a one-tap offer, and rolls to the next-best match if they decline.

Better matches, less work

Seglo ranks waitlist entries by service, preferred team member, time of day, and past behaviour — so the right customer gets the offer first.

Manual or automatic

Run it on autopilot, or review every match before the offer goes out. You stay in control.

Nothing falls through

A new attention badge shows you exactly how many waitlist entries need a look, so no one gets forgotten.

Your new AI assistant

Seglo's AI assistant is here. Ask questions about your business, your team, your numbers — get clear answers without digging through dashboards. Early access is rolling out gradually so we can shape it around what owners actually need first.

A faster, more polished mobile app

Almost every screen on the Seglo mobile app has been rebuilt to feel native, fast, and effortless.

• Smooth, swipe-friendly drawers for bookings, clients, services, and team management
• A clearer mobile schedule with timeline-style timesheets and quick week navigation
• Subtle haptic feedback on key actions
• A redesigned mobile notifications inbox with filter and search
• Sharper, more consistent visual design across the entire app

Faster setup with industry templates

New businesses can now skip the blank-canvas phase with 11 ready-to-use service templates — hair salons, nail salons, and more. Pick a template, tweak the names and prices, and you're taking bookings in minutes.

A smarter calendar

Move around your week faster and see your day more clearly.

Jump to any date

A redesigned week picker lets you navigate by date or by week without endless scrolling.

Buffer time on every card

The buffer before and after each appointment now appears on the booking card, so you can see at a glance where you have real space.

Cleaner appointment cards

Booking cards on both day view and desktop calendar have a tighter, easier-to-scan layout.

Smarter payments and policies

• Stripe-powered cancellation fees — charge cancellation policy fees through your connected Stripe account
• Refreshed modules marketplace with a cleaner view of what's available and what's already on
• Friendlier subscription management, including scheduled seat changes and improved GST handling
• Updated pricing — 14-day free trial, bookable seats reduced to $20/month

Small touches, big wins

• Custom fields for capturing the information that matters to your business
• Premium badges showing which paid modules are included in your plan
• Polished mobile booking flow with currency input and unsaved-changes prompts
• Self-service account deletion in settings
• Refreshed marketing pages with a new partner page and clearer messaging

Get started

Set up takes under 5 minutes. Add your services, share your booking link, start taking bookings.

Start Free Trial →

Need help?

• Email: support@seglo.ai
• Live Chat: Available in your dashboard
• Help Center: Guides and tutorials

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Last updated: November 30, 2025